Please provide the transaction details.

This part of your statement does not correlate: > I had to send the money through blockchain during my wait time for you to resolve.

Good luck.

Is their a private email I can send the screen shots to for my account ?

Here is the transaction codes

Monero Transactions

c79fda53da004a726278236f8dda4182d54d6adf6c5d9591606cb33f40b710cd

282e00637495738dab15ebd24146f56300dabf2c8a2ad44a7a906dd89be10e62

e13df90fb64833402d8c0f4948f27f0aa8e190900ab60646f0f0c93d1b65df7c

93dbb276eeb88fc6fcf20a9d62ab62326cee990a7db0f3c31a9982d9e57968bb

Those are not valid transaction hashes. Please try again.

It tells me I don't have enough money . from your company see below ....

​Hello,

Apologies for the inconvenience!

Just in a single month, our client base has grown astronomically as well as the number of client requests. Due to the market and Freewallet customer base growth, there could be delays in responses, but we are extending the team and training new agents to deliver you the best customer service and better experience.

We highly appreciate you taking your time to report an issue, and regardless of the fact that we did not manage to respond on time, we are willing to help you resolve the issue.

We apologize for the inconvenience! There was an issue with the network, your transaction is temporarily stuck. Please create a new outgoing payment.

Your current "sending" transaction won't influence your balance and will disappear later.

You can remove it yourself by clearing the app cache or reinstalling the app.

Also, please try to refresh the app by tapping on the main screen and scroll it down.

Let us know if there's anything else we can help you with in the meantime, please.

Best regards,

Freewallet Support Team