In addition to this forum, you can reach-out for support using the following options:

• Visit us on Slack
• IRC: Freenode | OFTC | Irc2P (IRC on the I2P/Kovri network)
  • #kovri | Community & Support Channel
  • #kovri-dev | Development Channel
• GitHub issues tracker
  • open an issue with [QUESTION] in the subject and ask till your heart's content.

There is also an end-user documentation proposal here.